Delivery & Shipping

Generally

After you place an order with Fonevent, the goods will be shipped within 2-3 business days.
We will inform you by email about the logistics order number and the specific logistics company.

If you have any questions, concerns or suggestions, please send an email to service@fonevent.com.
delivery time

The order will be shipped within 24 hours at the latest (working day). This means that if you order before 12 p.m. today, the package will be sent the same day. Otherwise the package will be sent out on the next working day.

Normally the delivery time is 2 to 3 working days. If there are logistical problems caused by the weekend or other irresistible factors, it usually takes 2 to 5 working days. The total delivery time should not exceed 5 working days.

If you are now having logistical problems, please contact service@fonevent.com

Delivery area & delivery costs

We ship mainly to the roof area , namely Germany, Austria and Switzerland . Depending on the delivery area, shipping costs vary, but at Fonevent we ensure that these charges are reasonable and in line with market standards.

  • Germany: €5.99 , free shipping from €35
  • Austria: €5.99 , free shipping from €35
  • Switzerland: 20€, including customs duties
Check anytime
  • The status of delivery preparation for your order.
  • The shipping date You will receive a notification by email.
  • Track the transport status of your package to the address you want via Order , thanks to a tracking number or your order number that will be communicated to you.