Privacy Policy

OVERVIEW

We, Fonevent, take data protection very seriously. Therefore, through the Fonevent Privacy Policy, we want to explain how information about you (customer) is collected, used and disclosed by Fonevent ("Fonevent", "we" or "us") when you access Fonevent's websites, applications and services (collectively, "Services") that link to this Privacy Policy. This Privacy Policy does not apply to any other kiosks, websites or other online or mobile services or applications of Fonevent or its parent, subsidiaries or affiliates.

A. Collection and use of information

When you use the Services, you provide us with information. Fonevent collects two types of information: (1) information that you provide to us that lets us know who you are ("Personally Identifiable Information") and (2) information that does not by itself identify a specific individual ("Non-Personally Identifiable Information").

B. Personally Identifiable Information

You can browse the Services' websites without telling Fonevent who you are or revealing any personally identifiable information about yourself. However, when you contact us (e.g., submit an offer to sell a device) or register to open an account with Fonevent, we ask for information about you, such as your name, email address, and zip code, which we collect and use as described in this Privacy Policy. Once you provide us with information about yourself, you are no longer anonymous to us. We may also collect additional information about you when you engage in certain activities on the Services, such as: (a) providing transactional data when you sell, donate, offer to recycle, ship or purchase an item; (b) when you sign up for special offers; (c) when you visit the Services' web pages or the pages of certain Fonevent partners; (d) when you interact with offers and advertisements; (e) when you contact us for help or customer support; (f) when you log in to the Services with your account; (g) when you complete a survey; (h) when you post content or provide feedback to us; or (i) when you participate in offers or sweepstakes. Fonevent may also receive information about you from other sources and add it to your account information. Providing information is purely optional for you; however, not all features and services (such as responding to your inquiries) will be available to you if you choose not to provide information. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.

C. Non-personally identifiable information

We automatically receive and collect non-personally identifiable information in our server logs from your browser, including your IP address, Uniform Resource Locator ("URL"), where you came from, what URL you go to next, browser type, browser language, date and time of your request, information about Fonevent cookies and pages you request. This information is compiled and analyzed on a personal and aggregated basis. We may use third party analytics services to collect, monitor and analyze the information collected as described above.

D. Use of information

We will use personal information primarily for the following purposes: (a) to provide you with the Services; (b) to customize the advertising and content you see to your needs; (c) to fulfill all transactions, including your requests for products and services; (d) to improve our Services and offerings to you; (e) to conduct research; (f) to provide you with support; (g) to provide you with updates and communications about the Services, our privacy policy and terms and conditions; (h) to contact you in certain circumstances; (i) to provide you with offers from us, our partners and third parties that may be of interest to you; and (j) to generate anonymous reports for internal and external customers. In addition, Fonevent will use your email address to contact you in the following circumstances: to respond to your support inquiries, to notify you about material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications you have requested.

We use non-personally identifiable information to help diagnose problems with our servers and software, to administer the Services, and to gather demographic information. Our advertising networks and third-party servers will also provide us with reports that tell us how many ads have been presented and clicked on Fonevent without personally identifying any individual.

E. Cookies

Fonevent may set and access Fonevent cookies on your computer. When you first visit the Services, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer and stored on your hard drive when you visit a website; many major web services use them to provide useful features to their users. Each website can send its own cookie to your browser. Most browsers are initially set to accept cookies. You can set your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you will not be able to log in to the Services or take full advantage of our Services. Fonevent uses cookies for the following general purposes: (a) to track your preferences, such as the address or local zip code you enter; (b) to access your information when you sign in so that we can provide you with personalized content; (c) to display the most appropriate advertising based on your interests and activities on our website; and (d) and to help us analyze and estimate our traffic and usage of features on the Services.

F. Confidentiality and security

We restrict access to your personal information to our employees and agents who we believe reasonably need to come into contact with that information in order to provide you with products or services or to do their jobs. Your data is stored on our servers in the United States. We consider data to be an asset that must be protected and use numerous tools (encryption, passwords, physical security, etc.) to protect your personal data from unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may misuse or misappropriate your personal information that they collect on the Site. Although we make every effort to protect your privacy, we cannot promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure means of communication, we ask that you do not send us any private information via email or instant messaging services.

G. Third parties

This Privacy Policy applies only to the use and disclosure of information we collect from you. This policy does not apply to the practices of companies that Fonevent does not own or control, or to individuals that Fonevent does not employ or manage. The Services may include third party applications, content and/or advertising that may track user activity in addition to the activities described herein; Fonevent assumes no responsibility for these activities. Fonevent has no control over the privacy policies of third parties, and you may be subject to the privacy policies of those third parties. We encourage you to ask questions before sharing your personal information with third parties. For more information about each of these third parties, please refer to the privacy policy of that third party.

H. Changes to this Privacy Policy

We may amend this Privacy Policy at any time by posting the amended terms on this website. Any amended terms will automatically become effective 30 days after they are first posted on the Services, unless otherwise specified in the amendment. In addition, we will notify you of material changes in the way we treat personal information by sending a notice to the primary email address specified in your Fonevent account or by placing a prominent notice on our site. If you do not agree with the changes, you may terminate your account by requesting an account deletion via email to service@fonevent.com. You must provide us with the e-mail address of the registered account. 

I. Requesting information

If you have any questions, concerns or suggestions, please send an email to service@fonevent.com.

 

Last updated: Nov. 1, 2023